FAQ

Frequently asked questions

How long is a session?

Each booked telephone session is 30 minutes.

How is the price set?

Session rates are set by country using a Standard CAD price list. You select your country before you see the rate or the booking calendar.

What currency will I be charged?

All session payments are in Canadian dollars (CAD) through Square. Prices are shown as “$N CAD” (amount first, currency code last).

When can I book?

Open times are offered each hour from 3:00 p.m. through 2:00 a.m. Pacific time (America/Vancouver), subject to availability. Each session is 30 minutes, with 15 minutes between sessions.

Is this therapy or medical care?

No. MyAffirm.me offers supportive telephone conversations. It is not psychotherapy, medical treatment, or a crisis line.

What if my country is not listed?

If your country is not available for booking yet, you will not be shown a price or calendar. Contact us with your country and we will follow up.

Can I cancel or reschedule?

All sessions are non-refundable. To cancel or reschedule, please give at least 48 hours' notice.

What if I need urgent help?

MyAffirm.me is not for emergencies. If you are in danger or in crisis, contact local emergency services immediately.